TRAC Student Support Advisor

x 3 Deeside & Northop and x 3 Wrexham

£18,435 - £19,679 per annum, based on a salary assessment and relevant experience

Closing Date:21/12/2017

TRAC Student Support Advisor
3 x Deeside & Northop
3 x Wrexham
Salary £18,435 - £19,679 per annum, based on a salary assessment and relevant experience
Fixed Term Contract until 31st August 2020, Full Time

Coleg Cambria is one of the UK’s largest colleges employing more than 1450 staff in over five campuses, all conveniently located in North East Wales, offering easy accessibility from within North Wales, Shropshire, Wirral, Merseyside and Cheshire.

Here at Coleg Cambria, we are now looking to appoint six TRAC Student Support Advisors.

As our TRAC Student Support Advisor, you will deal with all students eligible for TRAC support and ensure they receive an effective and efficient service.

Attending Learner Application Referral Panel meetings to discuss the eligibility of students, you will meet regularly with eligible students to support learning in the college and provide assistance and cover at any of the college sites for TRAC participants. Ensuring confidentiality at all times, you will provide support for students on welfare and safeguarding issues and liaise with external organisations as appropriate.

Monitoring attendance and liaising with parents/carers to support students to attend college, you will promote events linked with TRAC as required and assist and support student retention strategies. You will also be required to attend external meetings on behalf of the college regarding TRAC participants (Looked After Child, Leaving Care, Social Services and Youth Justice) and liaise with Student Service Advisors regarding transport arrangements and information for TRAC students.

If you hold an NVQ Level 2 in Advice and Guidance and have experience of providing advice and guidance within an organisation, then we would love to hear from you. Candidates must be educated to GCSE grade C or above in English and Maths (or equivalent level qualification) and have previous experience in a busy office environment.

Pro-active and self-motivated, you will work well as part of a team and have personal resilience to cope with a range of difficult situations. You will need to have excellent organisation and time management skills, strong interviewing skills and knowledge of a range of student support issues. A good working knowledge of Microsoft Office including the ability to use Word, Excel and Outlook to an intermediate level is essential, as is competency in verbal and numerical computation.

The ability to speak fluent Welsh is highly desirable.

A DBS Disclosure will be requested from the successful applicant being offered the position.

Closing Date: 21/12/2017